1. What payment methods do you accept?
We accept Visa, Mastercard.
2. Can I place an order in advance for a later date?
Yes, you can place an advanced order for a later date. Simply choose your items and indicate the date and pickup details in the notes section before completing your order.
3. Where do you deliver?
NOTICE TO OUR CUSTOMERS: Deliveries currently not available. PICK-UP ONLY from 11AM-8PM Now Serving: Chatwell, Huntington, Rototuna, Rototuna North, Flagstaff, Queenwood
4. Are you open 24x7?
No. Our business hours are from 10AM-8PM. PICK-UPs: 10AM-8PM
5. Do you use reusable containers?
We use take-away boxes and reusable containers that are microwave friendly.
6. Can we order and schedule a pick-up at your location?
Yes, we accept orders for pick-up. Please indicate the pick-up time and allow at least one (1) hour advanced notice.
7. Do you accept cash on pick-up?
We prefer online payments and cashless/contact-less transactions given our current social distancing and health & safety mandates.
8. Are your drivers reachable?
Delivery service is currently unavailable.
9. Where else can I reach your stores?
You can reach us via Facebook Messenger or Instagram Direct Messaging apps during our regular business hours.
10. Can I place an order direct from Facebook and Instagram?
We are making it easier for you to place orders through a centralized website www.shanghaichef.nz. Our social media channels all point to the same website address for your convenience.